The Annual Performance Agreement (APA) is a formal, results-based performance management tool. It is signed between the head of a government ministry/division and the head of its subordinate departments/agencies/offices for a fiscal year.
It outlines specific goals, performance indicators, targets, and accountability mechanisms, intended to improve the efficiency, transparency, and effectiveness of public service delivery.
Ensure institutional accountability in public service delivery
Promote results-oriented management in public institutions
Encourage transparency, efficiency, and good governance
Align organizational activities with national development goals (e.g., SDGs, Vision 2041)
Facilitate regular monitoring, evaluation, and performance review
Party | Role |
---|---|
First Party | Secretary of the Ministry/Division |
Second Party | Head of the Department/Agency/Office under the Ministry |
In some cases, it may cascade down to field-level offices (district/upazila level), making it a multi-tiered agreement system.
Component | Description |
---|---|
Mission & Vision | Statement of the institution’s purpose and future outlook |
Strategic Objectives | Long-term and short-term goals aligned with national priorities |
Performance Indicators (KPIs) | Measurable activities or outcomes (quantitative and qualitative) |
Annual Targets | Specific goals to achieve within the fiscal year |
Weightage | Priority level assigned to each KPI or activity |
Risk Factors | Internal/external factors that may affect performance |
Action Plans | Initiatives or projects undertaken to achieve targets |
Performance Score | Rating |
---|---|
90–100 | Excellent |
80–89 | Very Good |
70–79 | Good |
60–69 | Satisfactory |
Below 60 | Unsatisfactory |
Performance is evaluated annually, and based on the score, departments/agencies may receive recognition or face corrective actions.
Phase | Activities |
---|---|
Planning | Identification of objectives, KPIs, targets (Mar–Jun) |
Agreement Signing | Between ministry and subordinate offices (Jun–Jul) |
Execution | Implementation of planned activities (Jul–Jun) |
Monitoring & Review | Quarterly/biannual review meetings |
Evaluation | End-of-year performance assessment |
Feedback & Rewards | Based on performance ratings |
✅ Promotes performance-based culture in public sector
✅ Increases transparency and citizen trust
✅ Helps track progress toward national and global goals
✅ Encourages innovation and efficiency
✅ Enhances inter-agency coordination
✅ Identifies underperforming areas and allows targeted improvements
Objective | Indicator | Target |
---|---|---|
Increase training coverage | Number of teachers trained | 5,000 |
Improve service delivery | Percentage of online service users satisfied | ≥ 85% |
Budget utilization | % of Annual Development Program (ADP) implemented | ≥ 95% |
Enhance citizen access | Number of service centers digitized | 30 |
Lack of data for accurate measurement
Limited capacity in strategic planning at lower levels
Delayed fund release affecting implementation
Resistance to performance-based accountability in some areas
The Annual Performance Agreement (APA) is a vital mechanism for enhancing the accountability, efficiency, and effectiveness of public institutions. It helps bridge the gap between policy and implementation by clearly defining responsibilities and measuring outcomes. For successful APA implementation, leadership commitment, capacity building, and data systems are key.
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS